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Cerner Training & Access

CERNER is the electronic health records (EHR) system used by Banner Health. Research staff must receive training to obtain access.  

Please complete and send the following forms to jennifer.hubbard@bannerhealth.com or your assigned CRPD Clinical Research Program Directors

 You will receive an External Enterprise Learner (EEL) account in Workday

Training is conducted remotely via Workday. The required training modules will be dropped into your EEL account within 24 hours of account creation. 

Once training modules are completed, Banner research staff will work with Banner IT to create your Vendor LAN ID (venLAN) and Cerner access from the information provided on your submitted forms.

Cerner access will expire one-year after it is granted, please contact the above to request reactivation. NOTE: Please be sure to login at least once a month or your access may be deactivated due to inactivity.

 If you have questions, please contact your CRPD. 

Documents

CERNER ACCESS FOR STUDY MONITORS

Cerner access for external monitors should be made no less than 14 days in advance of their scheduled visit. 

Documents

Provisions can also be made for an unscheduled urgent monitor visit which will be processed as soon as possible. To request access please complete the two forms:  Monitor Request Form (complete all information in form) & Computer Access Request (CAR) Form. Be sure to select the "Type of data requested" when completing the Monitor Request Form. Have your supervisor complete the signature line at the bottom of the CAR Form.

For monitors who have previously had access granted, they will only need their access reactivated for the dates that they will be on site or accessing Cerner remotely.

Send the 2 completed forms via encrypted email to jennifer.hubbard@bannerhealth.com or your designated CRPD.  Emails should be encrypted as the Monitor Request Form includes Protected Health Information (PHI).

Study monitors need to be physically located in the USA when accessing Cerner. No access will be provided outside the USA. 

 If you have any additional questions, please call the Banner IT Help Desk phone number: (602) 747-4444 (also located at the top of the CARS form).

MEDICAL STUDENT ONBOARDING

Students will need to create an email containing the following information:

Student Information Form

Explain in the email:

  • Why you need an account.
  • How long you will need it.
  • Who you will be working with.

Once completed, send the email with the above information and form to:
BH-StudentCoordination@Bannerhealth.com 

Things to Note:

  • The process could take up to 30 days.
  • Students will need to register at My Clinical Exchange (mCE) Website. There is a $20.00 semester fee to use the mCE Website.
  • Student Onboarding will vet the students with the same requirements as employees:
  • Background checks
    • Follow the drug test guidelines
    • Vaccination verification
  • Student Onboarding will also:
    • Requests Badges
    • Confirm Cerner Training
    • Request Cerner and VPN for students